Optum will email Provider Alerts to announce important information, such as changes within the PBHS, Maryland Department of Health (MDH) announcements, and important regulatory guidance. Providers should register for Provider Alerts by sending an email to: marylandprovideralerts@optum.com. This subject line should read “Provider Alerts” and the provider’s email address should be in the body of the email.
Provider Alerts
- 02-19-20: Clarification on the Weekly Estimated Payments Process
- 02-11-20: Registration and Token Process
- 02-07-20: February Training Schedule
- 02-06-20: Provider Council Meeting Update - February 2020
- 02-05-20: Estimated Payments and EFT
- 02-04-20: Provider Council Meeting - February 2020
- 01-31-20: Estimated Weekly Payments to ABA Providers
- 01-30-20: Authorization Grace Period Extension
- 01-27-20: Estimated Weekly Payments to Providers
- 01-24-20: Quick Reference Guide for Adding Attachments in Incedo Provider Portal
- 01-23-20: Important Message from Health Secretary Neall on Provider Payments
- 01-14-20: Revised January Training Dates
- 01-13-20: Provider Frequently Asked Questions (FAQs)
- 01-11-20: Claims Status Review
- 01-10-20: Authorization Issues
- 01-10-20: Payspan EFT Registration
- 01-09-20: Off-Cycle Payment Information
- 01-07-20: ACTION REQUIRED - Please complete the Optum Maryland Survey
- 01-06-20: ACTION REQUIRED - Please complete the Incedo Registration
- 01-06-20: January Provider Council Cancellation
- 01-04-20: Incedo Provider Portal is Available
- 01-03-20: MDRN Initial 60 Day Housing Request
- 12-31-19: MDRN Update - Non-recovery Housing Services
- 12-31-19: Optum Call Center Information
- 12-31-19: Optum Maryland Introduction
- 12-26-19: Important – ASO Transition Updates and Reminders
- 12-26-19: Beacon – P.O. Box Mail
- 12-23-19: Test of Optum Provider Alert System
- 12-20-19: Optum Provider Alert - Surveys and Tokens
- 12-16-19: Provider Registration Update
- 12-16-19: Billing and Claims Companion Guides
- 12-13-19: Provider Registration Tokens
- 12-11-19: Provider Council Meeting Reminder- December 2019
- 12-11-19: Optum Important Reminders
- 12-11-19: Payment Delay – Check Run Week of December 10, 2019
- 12-10-19: Important Transition Dates Reminder
- 12-06-19: Systems Availability – 12-13-19
- 12-06-19: Updated ASO Transition FAQs
- 12-05-19: Optum Maryland Quick Reference Guide
- 12-04-19: Systems Availability – 12-07-19 - Reminder
- 12-04-19: Revised – Training Schedule, New Information & Reminders
- 12-04-19: Payment Delay – Check Run Week of December 3, 2019
- 12-03-19: Re-Tooling of Optum Trainings
- 12-02-19: Corrected – Billing & Training Updates
- 11-27-19: Optum Maryland Provider Survey
- 11-27-19: November Provider Council Minutes
- 11-26-19: Optum Billing & Training Updates
- 11-25-19: Update - Provider Council Meeting – December 2019
- 11-25-19: Systems Availability – 12-07-19
- 11-25-19: Provider Council Meeting – December 2019
- 11-22-19: Service-Application Impacted - EDI-FileConnect
- 11-22-19: January 2020 Final ASAM Training Registration
- 11-22-19: Avaya Phone System Availability for 11.23.19
- 11-22-19: Residential Service Fee Schedule Updates
- 11-20-19: Psychiatric Rehabilitation Program (PRP) Reconciliation
- 11-19-19: PT 14-20 Claims Submission (Update to Transmittal PT 06-20)
- 11-15-19: Optum As New Behavioral Health ASO for Maryland
- 11-13-19: Systems Availability – 11-15-19
- 11-13-19: Systems Availability – 11-13-19
- 11-08-19: ASO Transition Key Information
- 11-07-19: Correction Release of Information for MCOs
- 11-07-19: Correction Mental Health History and Physical Exams
- 11-05-19: Correction Optum Provider Training Schedule
- 11-04-19: Optum Provider Training Schedule
- 10-30-19: Updated Provider Council Meeting November 2019
- 10-30-19: Provider Council Meeting November-2019
- 10-29-19: Systems Availability 11-02-19
- 10-23-19: Payment Delay Check Run Week of Oct-22-2019
- 10-22-19: Systems Availability for Oct-28-2019
- 10-16-19: American Society of Addiction ASAM Training
- 10-15-19: Payment Delay Check Run Week of Oct-15-2019
- 10-11-19: PBHS UPDATED ADMINISTRATIVE SERVICE ORGANIZATION VENDOR CHANGE
- 10-10-19: Provider Council Meeting Reminder October 2019
- 10-09-19: Fall 2019 Provider Training Schedule
- 10-08-19: Payment Delay Check Run Week of Oct-8-2019
- 10-04-19: Updated2 Transition Mailbox
- 10-04-19: Updated2 ICD 10 DX Code List
- 10-03-19: Updated ICD 10 DX Code List
- 10-03-19: Systems Availability 10-05-19
- 09-30-19: Provider Council Update October 2019
- 09-30-19: Provider Council October 2019
- 09-26-19: Payment Delay Check Run Week of 09-24-19
- 09-13-19: Systems Availability for 09-20-19
- 09-11-19: September Provider Council Agenda 09-13-19
- 09-05-19: Update Transition Mailbox
- 09-05-19: Transition Mailbox
- 09-04-19: Systems Availability 09-07-19
- 08-28-19: Provider Council Meeting September 2019
- 08-09-19: Systems Availability 08-09-19
- 08-08-19: Updated Summer 2019 Provider Training Schedule
- 08-08-19: July Provider Council Minutes 07-12-19
- 08-08-19: August Provider Council Agenda 08-09-19
- 08-05-19: Updated Provider Council Meeting August 2019
- 07-24-19: Provider Council Meeting August 2019
- 07-17-19: Payment Delay Check Run 07-16-19
- 07-11-19: May Provider Council Minutes 05-10-19
- 07-11-19: July Provider Council Agenda 07-12-19
- 07-11-19: History and Physical Examinations
- 07-03-19: Systems Availability 07-06-19
- 07-02-19: Summer 2019 Training Schedule
- 06-25-19: Provider Council Meeting July 2019
- 06-21-19: Holiday Closings July 4th
- 06-19-19: Systems Availability 06-21-19
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