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Incedo Provider Portal Updates

Incedo Provider Portal Release Roadmap

The Incedo Provider Portal Release Roadmap can be found here

Incedo Provider Portal News and Updates

Incedo Provider Portal Releases

Q4 2021 Incedo Status Updates

Below is an anticipated schedule of releases. Please click each item for further details.



Remaining Authorization Units now Visible in Incedo


All Providers November 13, 2021 Remaining units on authorizations will be visible in the Service Request Detail. Units shown will decrement based on approved claims.  None Complete


Automatic Ending of Unfunded Span

All providers  September 25, 2021 Unfunded spans will be automatically end-dated when a participant’s Medicaid coverage becomes active. The end-date will be the day prior to Medicaid coverage becoming active. None Complete

Supported Employment authorizations: Automatic ending of authorizations


SE  Providers

September 25, 2021 Supported Employment authorizations will be automatically ended in the system. Prior to this update, the authorizations had to be ended by the Local Authority. None Complete 

Training Opportunities

Trainings related to use of the Incedo Provider Portal will be posted here as they are announced.