Provider Training & Education

Incedo Provider Portal Training Videos

• Maryland Incedo Provider Portal Dashboard Overview
• Maryland Incedo Provider Portal Password Update
• Maryland Incedo Provider Portal Self Registration
• Maryland Incedo Provider Portal ID and Token Request
• Maryland Incedo Provider Portal Participant Search
• Maryland Incedo Provider Portal Web Forms Menu
• Maryland Incedo Provider Portal Creating an Authorization Request for a Speciality Service
• Maryland Incedo Provider Portal Completing a Clinical Form
• Maryland Incedo Provider Portal Adding an Attachment to a Participant Record
• Maryland Incedo Provider Portal Basic Authorization Entry
• Maryland Incedo Provider Portal Concurrent Authorization Entry
• Maryland Incedo Provider Portal Managing Users
• Maryland Incedo Provider Portal Provider Discharges
• Maryland Incedo Provider Portal Troubleshooting
• Maryland Incedo Provider Portal CMS-1500 Form Claim Entry

Estimated Payments Reconciliation 

• Estimated Payments Reconciliation Training Video Part 2
• Estimated Payments Reconciliation Training Video 
• Estimated Payments Reconciliation Quick Reference Guide

ASO Overview Training

• October 2021 Provider Training Calendar
• BHA Vaccine Hesitancy Webinar
• Psychiatric Rehabilitation Program (PRP) Requests - Quick Reference Guide (PDF)
• Psychiatric Rehabilitation Program (PRP) - Adults (PDF)
• Psychiatric Rehabilitation Program (PRP) - Minors (PDF)
• MD RecoveryNet Incedo Submissions (PDF)
• UB04 Claim Submission Form Training Document (PDF)
• CSA Training
• DORS Training 1.27.20
• Incedo Provider Portal Brain Injury
• Optum Maryland ASO Overview Training Slide Deck (pdf)
  

Incedo Provider Portal Training Recordings

Updated Provider Training resources are currently in development