Skip To Content

Provider Training & Education

Incedo Provider Portal Training Videos/Guides

Getting Started

Navigating the Incedo Provider Portal

Authorizations

Claims

Estimated Payments Reconciliation 

Incedo Provider Portal Training Recordings

ASO Overview Training

ASAM in the SUD Residential Setting Webinar Series

From July to October 2023, the Maryland Department of Health and Optum Maryland hosted a series of three webinars to discuss the ASAM Criteria and how these standards apply in residential settings. Recordings of these webinars, and associated slide decks, can be viewed at the links below. 

  • The first webinar was held on July 26, 2023: A recording of this webinar can be viewed here. The webinar slides can be viewed here.
  • The second webinar was held on August 30, 2023: A recording of this webinar can be viewed here. The webinar slides can be viewed here
  • The third (final) webinar was held on October 18, 2023: A recording of this webinar can be viewed here. The webinar slides can be viewed here

Supportive Resources for Providers

PaySpan: To get in touch with someone regarding electronic payments, please call 1-877-331-7154.

Crisis Resources: To find helpful information on crisis resources, click here.

Local Behavioral Health Authorities: The LBHA website offers a variety of valuable resources - click here to access them.