Provider Training & Education
Incedo Provider Portal Training Videos/Guides
Getting Started
- Maryland Incedo Provider Portal Self Registration
- Maryland Incedo Provider Portal ID and Token Request
- New Provider Guide
Navigating the Incedo Provider Portal
- Maryland Incedo Provider Portal Dashboard Overview
- Maryland Incedo Provider Portal Password Update
- Maryland Incedo Provider Portal Participant Search
- Maryland Incedo Provider Portal Managing Users
- Maryland Incedo Provider Portal Troubleshooting
- Maryland Incedo Provider Portal Web Forms Menu
- Maryland Incedo Provider Portal Completing a Clinical Form
- Maryland Incedo Provider Portal Adding an Attachment to a Participant Record
- Accessing the Download Folder in the Incedo Provider Portal
Authorizations
- Instructions for Adding a Discharge/End-Date on “In-Process” Authorizations Using the “Pencil Tool”
- Maryland Incedo Provider Portal Authorization End-Dating and Discharges
- Maryland Incedo Provider Portal Creating an Authorization Request for a Speciality Service
- Maryland Incedo Provider Portal Backdating Exception Authorization Requests
- Maryland Incedo Provider Portal Basic Authorization Entry
- Maryland Incedo Provider Portal Concurrent Authorization Entry
Claims
- Maryland Incedo Provider Portal CMS-1500 Form Claim Entry
- UB04 Claim Submission Form Training Document (PDF)
- Incedo Claims Training Participant Guide
Estimated Payments Reconciliation
- Estimated Payments Reconciliation Training Video Part 2
- Estimated Payments Reconciliation Training Video
- Estimated Payments Reconciliation Quick Reference Guide
Incedo Provider Portal Training Recordings
- Psychiatric Rehabilitation Program (PRP) Minor Functional Impairment Video
- Psychiatric Rehabilitation Program (PRP) Adult - Recording of July 11, 2023 Provider Training:
- Presentation Recording (Overview of PRP. This video is split up in chapters for easy viewing. Click on the magnifying glass on the top right corner to easily jump from topic to topic. )
- Incedo Forms Demonstration
- Functional Impairments (In a video quiz format)
ASO Overview Training
- October 2023 Provider Training Calendar
- Gambling: Participant Guide
- Supported Employment: Participant Guide
- OES 1000 Form: Participant Guide
- Uninsured Eligibility: Provider Training Guide
- Incedo Claims Training Participant Guide
- Incedo Provider Portal (IPP): Utilizing Client-Level COVID-19 Vaccine Status Data Files
- BHA Vaccine Hesitancy Webinar
- Psychiatric Rehabilitation Program (PRP) - Adults (PDF)
- Psychiatric Rehabilitation Program (PRP) - Minors (PDF)
- MD RecoveryNet Incedo Submissions (PDF)
Supportive Resources for Providers
PaySpan: To get in touch with someone regarding electronic payments, please call 1-877-331-7154.
Crisis Resources: To find helpful information on crisis resources, click here.
Local Behavioral Health Authorities: The LBHA website offers a variety of valuable resources - click here to access them.