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Provider Reminder! Please respond to the Assisted Reconciliation Questionnaire if you have not already done so.  

COVID-19 testing is available in Maryland. Visit coronavirus.maryland.gov for details.     

SUD providers and mental health providers who deliver substance use treatment to a participant are reminded to ensure that participants have had the opportunity to sign the Managed Care Organization (MCO) ROI form. Signed and scanned forms should be uploaded into the Documents section of the participant’s file in IPP.

For provider reference, Optum Maryland audit tools are available to view here. ABA audit tools can be viewed here.    

 

Optum Maryland

Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). We invite you to look through this site to see the many ways we can serve you. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger:

Services: Find out more about the many recovery-oriented services that MDH/BHA funds through local mental health centers!

About Us: Learn more about the MDH/BHA and Optum Maryland partnership. Find out what that means for you!

News and Events: Stay up-to-date on the upcoming Maryland mental health news, training and events. MDH/BHA and Optum Maryland offer education and community events.

The website has sections for participants and families as well as providers of mental health services. Click on either the “Participants and Families” or the “Providers” tab to see the information that applies to you. Check the website often as it continues to grow to better serve you!

In the Spotlight

  •  A Guide to the ASO Transition for Releases of Information (ROIs) for SUD Diagnoses: ROI Information
  • Updated Optum ROI Form
  • For non-Medicaid providers who want to enroll in the no-cost reimbursement program for Reimbursement of Problem Gambling Treatment Services, complete the application found here. 
  • If you are enrolled in the Problem Gambling program and would like to be on the gambling services referral list, please complete the information found here.
 
Maryland Department of Health

Participant Questions Call Toll-Free:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST

Participant Help to Find a Provider:
Maryland 2-1-1

Provider Questions Call Toll-Free:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST

Maryland Crisis Hotline 2-1-1 

Optum Public Toll Free Help Line:
(866) 342-6892