Skip To Content

 

Providers can request a copy of the Claim Lifecycle Report by submitting their details here.

SUD providers and mental health providers who deliver substance use treatment to a participant are reminded to ensure that participants have had the opportunity to sign the Managed Care Organization (MCO) ROI form. Signed and scanned forms should be uploaded into the Documents section of the participant’s file in IPP.    

 

 

Optum Maryland

River Side

Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). We invite you to look through this site to see the many ways we can serve you. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger:

Services: Find out more about the many recovery-oriented services that MDH/BHA funds through local mental health centers!

About Us: Learn more about the MDH/BHA and Optum Maryland partnership. Find out what that means for you!

News and Events: Stay up-to-date on upcoming Maryland mental health news, training and events. MDH/BHA and Optum Maryland offer education and community events.

The website has sections for participants and families as well as providers of mental health services. Click on either the “Participants and Families” or the “Providers” tab to see the information that applies to you. Check the website often as it continues to grow to better serve you!

Roadside

In the Spotlight

  • The next Provider Council Meeting will be held on Friday, June 10 at 10:00 am. The registration link will be posted at the beginning of the month. 

 

News & Events

  • CHAMPION-ECHO is an educational research project aiming to increase prescriber knowledge and competence in using clozapine. Learn more here
Flora
Maryland Department of Health

During Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST (Crisis line available 24/7)

Participant Questions and Help to Find a Provider Call Toll-Free:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST

All Providers: Questions, Referrals, Crisis Calls:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST

Outside of Business Hours (evenings, weekends, holidays)

Participant Crisis Hotline and Help to Find a Provider:
2-1-1 Press 1 (Available 24/7)

Optum Crisis Line Available 24/7:
(800) 888-1965, TTY 711

 

 


Optum Nondiscrimination Notice and Language Services, see here.

You have the right to get help and information in your language at no cost. To request an interpreter, call (800) 888-1965.

español (Spanish); 如果您說中文 (Chinese); 한국어 (Korean); hrvatski (Croatian); Việt (Vietnamese); العربية (Arabic); Deutsch (German); Tagalog (Tagalog); русском (Russian); français (French); 日本語(Japanese);românește (Romanian); (Farsi) فارسی; українською мовою (Ukrainian); Kreyòl ayisyen (Haitian Creole); हिंदी (Hindi); português (Portuguese); Ikirundi (Bantu-Kirundi); नेपाली (Nepali)



© 2022 Optum. All rights reserved.

Privacy Policy | Terms of Use | Site Map | Accessibility                                                                                                                                             Note: Adobe Acrobat Reader is required to view and print PDFs PDF logo

external link will open in a new window. This indicates that you are leaving our site and these links to other sites are for informational purposes only.