Provider Tools
- Claim Denials and Rejections QRG
- Psychiatric Rehabilitation Programs (PRP) FAQs
- August Provider Council Meeting Presentation
- July Provider Council Meeting Q&A
- July Provider Council Meeting Presentation
- June Provider Council Meeting Q&A
- Authorization Requirements Frequently Asked Questions
- Claims Denials Reasons with Descriptions
- June Provider Council Meeting Presentation
- May 2020 Provider Council Meeting Q&A
- Connecting to Webex Audio QRG
- April 2020 Provider Council Meeting Q&A
- April 2020 Provider Council Meeting Presentation
- March 2020 Provider Council Meeting Frequently Asked Questions
- April 2020 Training Calendar
- Traumatic Brain Injury: Authorization Requests Guidance
- Personal Protective Equipment Memorandum - 3-16-20
- COVID-19 Supply Request Form
- Provider Council Questions February 2020
- March 2020 Provider Council Meeting Presentation
- March 2020 Training Calendar
- Opioid Treatment Providers FAQs
- February 2020 Training Calendar
- Estimated Payments FAQs - Updated 02-05-20 (pdf)
- Provider FAQs (pdf)
- Incedo Provider Portal Claims Management Quick Reference Guide (pdf)
- Incedo Provider Portal Submit Attachments Quick Reference Guide (pdf)
- Provider Manual (pdf)
- Level of Care Appendix (pdf)
- Provider Fee Schedules
- Claims Submission Companion Guide: Institutional Transactions (pdf)
- Claims Submission Companion Guide: Professional Transactions (pdf)
- Billing Appendix (pdf)
- Medical Necessity Criteria (pdf)
- Claims Management Quick Reference Guide (pdf)
- Provider Forms
- Optum Provider Survey
- Token Registration (pdf)
- Incedo Provider Portal Quick Reference Guide (pdf)
- Incedo Provider Portal Functionality
- Online Training Videos
- Training
- ASO Transition FAQs
- Behavioral Health Toolkit for Providers - Military and Veterans